Frequently Asked Questions
Everything you need to know about your favorite sports memorabilia.
How do I know my memorabilia is authentic?
Every item sold on CollectibleXchange comes with a Certificate of Authenticity (COA) from industry-leading authenticators such as PSA/DNA, JSA, or Beckett, ensuring the integrity of your investment.
What are your shipping rates and estimated delivery times?
Shipping rates are calculated at checkout based on the size and weight of the item. Domestic orders typically arrive within 5-7 business days, while international shipping may take 14-21 days depending on customs.
What is your return policy for collectibles?
Due to the unique and volatile nature of the sports memorabilia market, all sales are final. However, if an item arrives damaged or differs significantly from the listing, please contact our support team within 48 hours.
Do you offer framing services for jerseys and photos?
Yes, we offer premium custom framing options for most jerseys, photographs, and documents. You can select your framing preferences directly on the product page before adding the item to your cart.
Can I sell or consign my personal collection through CollectibleXchange?
Absolutely. We offer a comprehensive consignment program for high-value items. Please visit our 'Sell Your Collection' page to submit your items for review by our expert appraisal team.
How should I store my items to maintain their value?
We recommend keeping your memorabilia in a climate-controlled environment away from direct sunlight. Using UV-protected glass cases and acid-free sleeves will help prevent fading and degradation over time.